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Privacy Policy

Effective Date: July 10, 2026

1. Introduction

ALL HAIL TAXIS LLC (“ALL HAIL TAXIS,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, retain, and protect personal information when you visit www.AllHailTaxis.com (the “Website”) or use our services, including taxi listings, taxi management and leasing services, business directory services, Taxi Hotspots tools, advertising services, Taxi Insights emails, and SMS or WhatsApp communications.

By accessing or using the Website, you acknowledge that your information may be handled as described in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

(a) Information You Provide

  • Name, email address, phone number, account details, and communication preferences.
  • Information included in listings, inquiries, advertisements, messages, claim requests, applications, or other user-submitted content.
  • Business information submitted by owners, operators, advertisers, sponsors, or service providers seeking to claim, update, feature, advertise, or manage directory listings.
  • Photos, videos, documents, logos, vehicle details, descriptions, prices, availability, and other content submitted to the Website.
  • Information submitted in connection with taxi management, taxi leasing, advertising, sponsorship, or related services provided directly by ALL HAIL TAXIS.

(b) Taxi Insights, SMS & WhatsApp Data

  • Email Addresses: Collected when users subscribe to the Taxi Insights Briefing or other email updates.
  • Phone Numbers: Collected when users subscribe to taxi rental alerts, Taxi Hotspots access, promotions, or other SMS and WhatsApp notifications.
  • Messages: Keywords, responses, inquiries, feedback, and other communications sent through email, SMS, or WhatsApp.
  • Subscription Records: Signup source, consent status, confirmation status, message channel, signup count, access status, first-seen date, last-seen date, and unsubscribe status.
  • Limited Phone Identifiers: We may store a phone-number hash and the last four digits for security, duplicate detection, recordkeeping, and subscription management.

(c) Automatically Collected Information

  • IP address, approximate location, device type, browser type, operating system, and technical identifiers.
  • Website activity, including pages visited, searches performed, listings viewed, clicks, referring pages, time spent, and other interactions.
  • Cookie identifiers, analytics data, session information, and similar technical information.
  • Taxi Hotspots activity, map usage, airport wait-time views, business-directory interactions, and other use of Website tools.
  • Location information when users voluntarily enable device or browser location features.

(d) Third-Party Data

  • Analytics and measurement information from providers such as Google Analytics.
  • Payment and transaction information processed by third-party payment processors.
  • Email, SMS, WhatsApp, and delivery information processed by communications providers such as Twilio and SMTP providers.
  • Mapping, geolocation, airport, transportation, regulatory, and other public or third-party data used to operate Website tools.
  • Publicly available business, vehicle, professional, or regulatory information used to create or maintain directory content.

(e) Business Directory & Advertising Data

  • Business profile information submitted by mechanics, body shops, tire shops, insurance brokers, attorneys, accountants, fleet operators, garages, advertisers, sponsors, and other businesses.
  • Business names, addresses, phone numbers, email addresses, websites, logos, operating hours, service descriptions, and promotional materials.
  • Information related to listing claims, featured listings, sponsorships, advertisements, impressions, leads, and promotional campaigns.

Information submitted for public listings, directory profiles, advertisements, or sponsorships may be displayed publicly and may be indexed by search engines or shared by Website visitors.

3. How We Use Your Information

We use your information to:
✅ Provide, operate, maintain, personalize, and improve our Website and services.
✅ Register and manage user accounts.
✅ Process taxi listings, directory submissions, listing claims, advertising requests, sponsorships, and payments.
✅ Provide taxi management, taxi leasing, advertising, or related services directly offered by ALL HAIL TAXIS.
✅ Facilitate communication between users, drivers, listing owners, advertisers, businesses, and service providers.
✅ Operate Taxi Hotspots, airport wait-time tools, maps, directories, market tools, and related features.
✅ Respond to inquiries, support requests, administrative messages, and security concerns.
✅ Measure Website performance, traffic, listing activity, user engagement, and advertising effectiveness.
✅ Prevent fraud, abuse, spam, unauthorized access, and violations of our policies.
✅ Maintain subscription, consent, opt-out, and suppression records.
✅ Comply with legal, regulatory, accounting, tax, contractual, and law-enforcement requirements.
✅ Send Taxi Insights emails, SMS alerts, and WhatsApp messages to users who have subscribed.

Taxi Insights emails may include:
• Taxi market updates
• Policy and regulatory changes
• Rental trends and strategy
• Industry news from key Taxi markets
• Website services, listings, promotions, or advertising opportunities

SMS and WhatsApp alerts may include:
• New taxi rental listings
• Listing promotions and updates
• Taxi Hotspots alerts and access
• Reminders for expiring listings
• Promotional offers and Website updates

4. Email, SMS & WhatsApp Communications

We provide Taxi Insights emails, SMS alerts, and WhatsApp messages concerning taxi listings, Taxi Hotspots, market information, Website updates, services, and promotional communications.

By subscribing, users agree to receive periodic or automated communications. Message frequency may vary. Message and data rates may apply to SMS and WhatsApp communications.

(a) Consent & Opt-In

  • Users may subscribe by submitting an email address or phone number through the Website or by responding to an invitation or keyword prompt.
  • Consent is required before applicable marketing or promotional communications are sent.
  • Consent to receive marketing messages is not a condition of purchasing a product or service.
  • We may send a confirmation message after a subscription is submitted.
  • We may send an internal administrative notification containing the subscriber’s contact information and signup details.
  • Users under 18 are not eligible to subscribe.

(b) Opt-Out Instructions

Users may unsubscribe at any time by:

  • Email: Using the unsubscribe link included in an applicable email.
  • SMS: Replying “STOP” to an applicable message.
  • WhatsApp: Sending “STOP” in the applicable conversation.

After opting out, users will no longer receive applicable marketing communications unless they later resubscribe. We may retain a limited suppression record to document and honor the opt-out.

Opting out of marketing communications does not prevent necessary account, transaction, security, support, or service-related communications.

(c) Service Providers & Data Sharing

  • We use Twilio and may use other communications, email, hosting, or SMTP providers to process and deliver messages.
  • These providers may process email addresses, phone numbers, message content, technical information, and delivery records on our behalf, subject to their applicable terms and privacy practices.
  • We do not sell or rent email addresses or phone numbers to unrelated third parties for their own direct-marketing purposes.

5. Transactions & Liability Disclaimer

  • ALL HAIL TAXIS operates an online taxi-listing, business-directory, and advertising platform.
  • ALL HAIL TAXIS may also directly manage or lease medallion taxis and provide related taxi, management, or advertising services.
  • Services provided directly by ALL HAIL TAXIS may be governed by separate agreements, disclosures, payment terms, or service terms.
  • Transactions involving independent third-party listing owners, advertisers, businesses, drivers, or service providers are solely between those parties.
  • We are not responsible for the conduct, representations, products, services, payment obligations, or legal compliance of independent third parties.
  • We do not guarantee the accuracy, completeness, legality, availability, condition, ownership, pricing, or authenticity of third-party listings or directory information.
  • No Endorsement: Unless expressly stated otherwise, the appearance of a listing, advertiser, business, service provider, sponsor, or third party on the Website does not constitute endorsement, certification, inspection, recommendation, or guarantee.
  • Taxi Hotspots, airport wait times, lot occupancy data, dispatch counts, demand indicators, maps, market information, and related data are provided for informational purposes only.
  • ALL HAIL TAXIS does not guarantee passenger demand, passenger availability, wait times, fares, trips, leads, conversions, advertising performance, business results, income, or earnings.
  • Airport, transportation, map, dispatch, occupancy, demand, and regulatory information may be delayed, unavailable, incomplete, inaccurate, or changed without notice.
  • Use of Website information and independent third-party services is at the user’s own risk.

6. Data Retention & User Rights

(a) Data Retention

  • We retain information only as long as reasonably necessary for legal, security, operational, accounting, contractual, and dispute-resolution purposes.
  • Inactive accounts may be deleted after 24 months of inactivity, subject to legal and operational requirements.
  • Email, SMS, and WhatsApp subscription records may be retained while a subscription remains active.
  • After an unsubscribe request, we may retain a limited suppression record to prevent future unwanted communications.
  • Listing, advertising, transaction, payment, consent, security, and communication records may be retained as required for fraud prevention, accounting, taxes, disputes, chargebacks, or legal compliance.
  • Deleted information may remain temporarily in secure backups until those backups are overwritten through normal processes.

(b) Your Rights

Depending on your location and applicable law, users may request:

  • Access to personal information we maintain about them.
  • Correction of inaccurate or incomplete information.
  • Deletion of certain personal information.
  • A portable copy of certain personal information.
  • Withdrawal of consent where processing is based on consent.
  • Opt-out from marketing emails, SMS messages, or WhatsApp alerts.

Requests may be submitted to contact@AllHailTaxis.com. We may request information necessary to verify identity and process the request. Legal exceptions and retention obligations may apply.

(c) Cookies & Tracking

  • We use essential cookies to operate the Website, maintain security, process forms, and support account or payment functions.
  • We may use functional cookies to remember preferences and previous Website interactions.
  • We may use analytics cookies to understand Website traffic, performance, and user activity.
  • We may use advertising or measurement technologies to evaluate promotions, referrals, campaigns, or conversions.
  • Users may manage or disable cookies through browser settings and, where available, Website cookie controls.
  • Disabling certain cookies may affect Website functionality.

7. Data Security Measures

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information, including:
🔒 Access Controls: Administrative access is limited to authorized personnel and service providers.
🔒 Secure Connections: Secure connections and encryption in transit may be used where appropriate.
🔒 Security Monitoring: We may use security, spam-prevention, fraud-detection, and access-control tools.
🔒 Software Maintenance: We maintain and update Website software, hosting systems, themes, plugins, and related technology.
🔒 Data Minimization: We may use limited identifiers, phone-number hashes, restricted permissions, and other safeguards.
⚠️ No System Is Completely Secure: Although we take reasonable precautions, no Website, transmission method, database, or storage system can be guaranteed to be completely secure.

8. Communications & Privacy Compliance

(a) U.S. Communications

  • Telephone Consumer Protection Act: Applicable consent requirements may apply before marketing SMS or automated communications are sent.
  • Messaging Guidelines: Applicable messages include clear opt-out instructions, such as “Reply STOP to unsubscribe.”
  • Commercial Email: Applicable marketing emails include a clear unsubscribe method and are handled in accordance with applicable commercial-email requirements.

(b) European and International Privacy Rights

  • Where applicable, users may have rights to request access, correction, deletion, restriction, objection, data portability, or withdrawal of consent.
  • Where required, consent is obtained before sending applicable electronic marketing communications or using nonessential tracking technologies.
  • Processing may be based on consent, performance of a contract, compliance with legal obligations, or legitimate business interests, depending on the circumstances.

(c) International Data Transfers

ALL HAIL TAXIS is based in the United States. If you access our services from another country, your information may be transferred to, processed in, or stored in the United States or other locations where our service providers operate. Data-protection laws in those locations may differ from the laws in your country.

9. Children’s Privacy

  • Our services are intended for individuals 18 years of age or older.
  • We do not knowingly collect personal information from children.
  • If we learn that information was collected from a child in violation of applicable law, we will take reasonable steps to delete it.

10. Third-Party Services & External Links

  • Our Website may contain links to third-party websites, platforms, applications, or services.
  • Third-party services may independently collect and process information under their own privacy policies.
  • We are not responsible for the content, security, availability, or privacy practices of third parties.
  • Users should review applicable privacy policies and terms before providing information or completing a transaction.

11. Do Not Sell or Share My Personal Information

  • We do not sell personal information for monetary consideration.
  • We do not sell or rent email subscription lists or phone-number lists to unrelated third parties for their own direct-marketing purposes.
  • We disclose information to service providers and other parties for the operational purposes described in this Privacy Policy.
  • Where an applicable state privacy law applies, residents may have rights to access, correct, delete, or obtain certain personal information.
  • Where applicable, residents may have the right to opt out of legally defined sales, sharing, targeted advertising, or profiling.
  • Applicable privacy rights may be exercised without unlawful discrimination.
  • To submit a request, contact contact@AllHailTaxis.com.

12. Updates to This Policy & Contact Information

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices. Changes will be posted on this page with a revised effective date.

If you have questions, concerns, or privacy requests, contact:

ALL HAIL TAXIS LLC
📧 contact@AllHailTaxis.com
www.AllHailTaxis.com