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Privacy Policy

Effective Date: January 1, 2025

1. Introduction

ALL HAIL TAXIS LLC (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.AllHailTaxis.com (the “Website”) and use our services, including SMS and WhatsApp communications. By accessing or using the Website, you acknowledge and agree to this policy.

2. Information We Collect

We collect the following types of information:

(a) Information You Provide

  • Name, email address, phone number, and account details.
  • Information included in listings, messages, inquiries, or other user-submitted content.

(b) SMS & WhatsApp Data Collection

  • Phone Numbers: Collected when users opt-in for taxi rental alerts and updates via SMS and WhatsApp.
  • User Messages: Any responses, inquiries, or feedback provided through SMS or WhatsApp.

(c) Automatically Collected Information

  • IP address, device type, browser type, and operating system.
  • Website activity (pages visited, time spent, and interactions) via cookies and tracking technologies.

(d) Third-Party Data

  • Analytics and tracking data from providers like Google Analytics.
  • Payment transaction details processed by third-party payment processors.
  • SMS & WhatsApp messaging services provided by Twilio.

3. How We Use Your Information

We use your information to:
✅ Provide and improve our Website and services.
✅ Manage accounts, process listings, and facilitate user interactions.
✅ Enhance security, prevent fraud, and enforce our policies.
✅ Respond to inquiries, support requests, and administrative communications.
✅ Send SMS and WhatsApp alerts for:
• New taxi rental listings
• Listing promotions and updates
• Reminders for expiring listings (for owners/garages)
✅ Deliver marketing messages (only if users opt-in, with opt-out available).

4. SMS & WhatsApp Communications

We provide SMS and WhatsApp alerts for taxi rental listings. By subscribing, users agree to receive periodic automated messages. Message frequency may vary. Standard messaging rates may apply.

(a) Consent & Opt-In

  • Users opt in to receive SMS or WhatsApp alerts by submitting their phone number through our Website or responding to an invitation.
  • Consent is required before sending marketing or promotional messages.
  • Users under 18 are not eligible to subscribe.

(b) Opt-Out Instructions

Users may unsubscribe at any time by:

  • SMS: Replying “STOP” to any message.
  • WhatsApp: Sending “STOP” in chat.
    Once opted out, users will no longer receive messages unless they re-subscribe.

(c) Data Sharing & Third-Party Involvement

  • We use Twilio to facilitate SMS and WhatsApp messaging. Twilio processes message delivery but does not share or sell data.
  • We do not sell, rent, or share phone numbers with third parties for marketing purposes.

5. Transactions & Liability Disclaimer

  • ALL HAIL TAXIS LLC is an online listing platform only and does not rent, sell, or lease vehicles directly.
  • All transactions and agreements between users are solely their responsibility.
  • We do not verify listing accuracy and assume no liability for disputes between users.
  • No Endorsement Clause: We do not verify, endorse, or guarantee any listings or advertisers on the Website. Use of our platform is at your own risk.

6. Data Retention & User Rights

(a) Data Retention

  • User data is retained only as long as necessary to comply with legal, security, and operational requirements.
  • Inactive accounts may be deleted after 24 months of inactivity.

(b) Your Rights

Users may request:

  • Access to their personal data.
  • Correction or deletion of their data.
  • Opt-out from marketing messages, SMS, or WhatsApp alerts at any time.
    Requests can be submitted via contact@allhailtaxis.com.

(c) Cookies & Tracking

  • We use cookies to improve user experience and analyze traffic.
  • Users can disable cookies in their browser settings, though this may affect Website functionality.

7. Data Security Measures

We implement security measures to protect user data, including:
🔒 Encryption & Secure Storage: All personal data, including phone numbers, is securely stored.
🔒 Access Controls: Only authorized personnel can access user data.
🔒 Regular Security Audits: We monitor and update security protocols regularly.
⚠️ No system is 100% secure—while we take precautions, we cannot guarantee absolute protection.

8. Compliance with SMS & WhatsApp Regulations

(a) U.S. Compliance (TCPA & CTIA)

  • Telephone Consumer Protection Act (TCPA): Users must explicitly consent to receive SMS/WhatsApp messages.
  • CTIA Guidelines: Messages include clear opt-out instructions (e.g., “Reply STOP to unsubscribe”).

(b) European Compliance (GDPR & ePrivacy Directive)

  • General Data Protection Regulation (GDPR): Users have the right to request data access, correction, or deletion.
  • ePrivacy Directive: Consent is obtained before sending electronic communications.

(c) International Data Transfers

If you access our services outside the U.S., your data may be processed under U.S. laws, which may differ from your country’s regulations.

9. Children’s Privacy

  • Our services are for individuals 18 years and older.
  • We do not knowingly collect data from minors.
  • If we discover such data, we will delete it immediately.

10. Third-Party Services & External Links

  • Our Website may contain links to third-party websites.
  • We are not responsible for the privacy practices of external websites.
  • Users should review external privacy policies before engaging with third-party services.

11. Do Not Sell My Information (CCPA Compliance)

  • We do not sell personal information.
  • California residents may request to limit data sharing under CCPA/CPRA.
  • To submit a request, contact us at contact@allhailtaxis.com.

12. Updates to This Policy & Contact Information

We may update this Privacy Policy periodically. Any changes will be posted with a revised effective date.
If you have questions or concerns, contact us at:
📧 contact@allhailtaxis.com