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Refund Policy

Effective Date: [Insert Date]

At ALL HAIL TAXIS LLC (“we,” “our,” “us”), we strive to provide excellent services for taxi medallion management, digital marketing on taxi tops, and a platform for listing taxis for rent and cars for sale. Please review our refund policy carefully to understand your rights and our obligations.

1. General Refund Policy

Refunds are only provided under specific conditions, as outlined below. We do not offer refunds for services once they have been delivered, unless otherwise stated.

2. Eligibility for Refunds

You may be eligible for a refund in the following situations:

  • Technical Issues: If a service or listing you paid for is not activated or accessible due to a technical fault on our end that we cannot resolve within a reasonable timeframe.
  • Duplicate Transactions: If you were charged more than once for the same service, we will issue a refund for the duplicate transaction.
  • Service Failure: If a service you purchased was not delivered as described and our support team is unable to remedy the issue.

3. Non-Refundable Services

The following services are non-refundable:

  • Fees associated with listing taxis or vehicles on our platform once the listing has been published.
  • Digital marketing or advertising campaigns that have already started running.
  • Any administrative fees, setup fees, or processing fees.

4. Refund Process

If you believe you are eligible for a refund, please contact us with the following information:

  • Your name and account information.
  • The service or transaction details.
  • A description of the issue and why you believe a refund is warranted.

Contact us at contact@AllHailTaxis.com. Refund requests will be reviewed within 5-7 business days, and we will notify you of our decision.

5. Payment Method

Refunds will be processed to the original payment method used at the time of purchase. We are not responsible for delays caused by third-party payment processors or banks.

6. Changes to This Refund Policy

We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting to this page with an updated effective date.

7. Contact Us

If you have any questions about this Refund Policy or need assistance, please contact us at:

ALL HAIL TAXIS LLC
Email: contact@AllHailTaxis.com

By using our services, you agree to the terms outlined in this Refund Policy.